MTBbros Bikes

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Whether you’re building your dream bike, upgrading your suspension, choosing the right components, or simply need expert advice, the MTB Bros Bikes team is here to help.

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CONTACT & SUPPORT

We’re Here to Help

CUSTOMER SUPPORT

Need help choosing the right product? Our team can help with product selection, compatibility, sizing, availability, and general MTB questions.

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PRODUCT & TECHNICAL ADVICE

Build With Confidence. Need help selecting a FOX suspension fork, rear shock, MTB frame, or component? Get practical guidance before placing your order.

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BIKE SERVICES

Professional MTB Support. For bike setup, suspension adjustments, servicing, and technical assistance, contact our team to discuss your requirements.

EXPLORE SERVICES

BUSINESS ENQUIRIES

Trade & Business Enquiries. For wholesale enquiries, partnerships, distributors, brands, or business opportunities, contact our team directly.

BUSINESS ENQUIRY

HOW CAN WE HELP?

Tell us what you need and our team of premium mountain bike experts and technicians will get back to you as soon as possible.

  • Expert technical suspension advice
  • Response within 24 business hours
  • Seamless component compatibility checks

THANK YOU — YOUR MESSAGE HAS BEEN RECEIVED. Our team will review your enquiry and get back to you as soon as possible.

DIRECT CHANNELS

NEED A QUICK ANSWER?

For product questions, availability, compatibility, or urgent enquiries, contact MTB Bros Bikes directly.

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Typical response time: under 5 minutes

ENGINEERED FOR THE TRAIL

WHY RIDERS CHOOSE MTB BROS BIKES

PREMIUM PRODUCTS

Carefully selected mountain bikes, frames, suspension, components, apparel, and protection.

EXPERT GUIDANCE

Practical advice to help riders choose the right products for their riding style and setup.

PERFORMANCE FOCUSED

Products selected with serious trail performance, reliability, and riding experience in mind.

TRUSTED SUPPORT

Professional assistance before and after your purchase.

PREMIUM SETUP CONFIGURATOR

NEED HELP FINDING THE RIGHT SETUP?

Select an option below to explore our elite tier components, suspension systems, frames, and race-ready apparel.

FREQUENTLY ASKED QUESTIONS

Find technical assistance, sizing guides, and order information curated by our mountain bike specialists.

How can I contact MTB Bros Bikes?

You can reach our technical support and customer service team via email at contact@mtbbrosbikes.com , or through our live chat system available Monday through Friday, 9:00 AM to 5:00 PM EST.

Absolutely. Our expert advisors analyze your local trails, riding style, height, and budget to recommend the perfect frame size, travel, and geometry. Reach out via email with your riding details to get started.

Yes, we specialize in FOX suspension. We will guide you through choosing the proper damper (GRIP2, FIT4), optimal travel, offset configurations, and axle spacing specific to your frame and intended terrain.

Rear shock fitment requires exact calculations for eye-to-eye length, stroke, and mounting hardware width. Provide us with your bicycle’s make, model, and year, and our engineering team will verify exact compatibility.

Yes, we offer professional suspension tuning, custom wheel builds, and complete bike assembly services at our primary workshop. You can easily schedule an appointment directly through our online service portal.

Our product pages display real-time inventory updates. If a specific frame size or shock model is marked out of stock, click ‘Notify Me’ on the product page to receive an automated notification the instant it is replenished.

For support with current orders, modifications, or shipment tracking, please log in to our Order Support Portal. Alternatively, send an email referencing your order number to support@mtbbros.com for expedited assistance.

We provide specialized wholesale pricing, bulk component supply, and custom fleet assemblies for bike shops, rental fleets, and tour operators. Please contact us at wholesale@mtbbros.com with your business details.

YOUR NEXT RIDE STARTS HERE.

Have a question about your bike, suspension, components, or next upgrade? Talk to MTB Bros Bikes.

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